Terms of Service

The terms that govern your use of our website.

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the website operated by BloomBook Solutions, a brand of Calverra Consulting Inc. (“BloomBook,” “we,” “us,” or “our”). Throughout these Terms, “you” and “your” refer to the individual or business accessing the website.

These Terms apply to your use of our website, including any subdomains, online forms, scheduling tools (such as Microsoft Bookings), and related content. They form a legally binding agreement between you and Calverra Consulting Inc.

Please read these Terms carefully. By accessing or using the website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the website.

2. Who We Are

BloomBook Solutions is a registered DBA (“doing business as”) name of Calverra Consulting Inc., a North Carolina corporation. All legal obligations under these Terms are obligations of Calverra Consulting Inc.

Contact Information

• Legal entity: Calverra Consulting Inc.
• Operating brand: BloomBook Solutions
• Primary contact: [email protected]
• Phone: +1 (855) 256-6626
• Location: Charlotte, North Carolina, USA

3. Acceptance and Eligibility

By accessing or using the website, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and “you” refers to both you individually and that entity.

You must be at least 18 years old and capable of forming a binding contract under applicable law to use the website. The website is intended for business owners and other adults. It is not directed to children.

4. Relationship Between These Terms and Other Agreements

These Terms govern your use of the website. They do not govern the bookkeeping services we provide to engaged clients. If you engage BloomBook Solutions as a client, your engagement is governed by a separately executed Master Service Agreement (“MSA”) and the associated Statement of Work (“SOW”) for the service tier you select.

In the event of any conflict between these Terms and a fully executed MSA or SOW, the MSA or SOW controls with respect to the subject matter of the client engagement. These Terms continue to govern your use of the website itself.

5. Description of the Website

The website is an informational and lead-generation platform for BloomBook Solutions. Through the website, you may:

• Learn about our bookkeeping services, service tiers, and pricing approach.
• Read educational content about bookkeeping, small business finance, and related topics.
• Submit a contact or intake form to inquire about our services.
• Book a discovery call through our scheduling system.
• Access our Privacy Policy, these Terms, and other published documents.

The website itself is not a bookkeeping platform. We do not provide bookkeeping services through the website. Bookkeeping services are delivered separately under a signed MSA using third-party tools, including Xero, Wave, Financial Cents, and others identified in our Privacy Policy.

6. No Professional Advice

All content on the website — including articles, blog posts, downloadable resources, social media links, videos, and any other materials — is provided for general informational and educational purposes only.

Website content is not a substitute for professional advice. Nothing on the website constitutes:

• Tax advice or tax preparation services.
• Legal advice or legal services.
• Investment, financial planning, or fiduciary advice.
• Audit, attest, or assurance services.
• A professional opinion on your specific business, financial situation, or tax position.

BloomBook Solutions provides bookkeeping services only. We do not prepare or file tax returns, and we are not a law firm, CPA firm, or registered investment advisor. You should consult a qualified CPA, attorney, or other licensed professional for advice specific to your situation before acting on anything you read on this website.

7. No Client Relationship Formed by Website Use

Accessing the website, reading our content, submitting a contact or intake form, booking a discovery call, attending a discovery call, or receiving a proposal does not create a client relationship between you and BloomBook Solutions. No engagement, advisory, fiduciary, or contractual relationship is established until:

• You and BloomBook Solutions execute a Master Service Agreement and Statement of Work, and
• Your first payment is successfully processed.

Until both of those steps occur, any conversation, email, or written communication between you and BloomBook Solutions is informational only and does not obligate either party to enter into an engagement.

8. Acceptable Use

You agree to use the website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any manner that violates any applicable federal, state, local, or international law or regulation.
• Use the website to transmit any unsolicited or unauthorized advertising, promotional materials, or other forms of solicitation.
• Impersonate or attempt to impersonate BloomBook Solutions, a BloomBook employee, another user, or any other person or entity.
• Engage in any conduct that restricts or inhibits any other person’s use or enjoyment of the website, or that may harm BloomBook or expose us to liability.
• Use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material to the website.
• Attack the website via a denial-of-service attack or a distributed denial-of-service attack.
• Reverse engineer, decompile, or attempt to extract the source code of any software underlying the website.
• Submit false, misleading, or fraudulent information through any form on the website.

We reserve the right to investigate suspected violations and to take appropriate action, including suspending or terminating your access to the website and reporting violations to law enforcement.

9. Intellectual Property

The website and its entire contents, features, and functionality — including but not limited to text, graphics, logos, icons, images, audio clips, video clips, document templates, color palettes (including BloomBook Teal), the BloomBook Solutions brand name and wordmark, and the design, selection, and arrangement of all of the foregoing — are owned by Calverra Consulting Inc., its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, and other intellectual property laws.

9.1 Limited License to Users

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the website for your personal or internal business purposes, solely as permitted by these Terms. This license does not include any right to:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the website, except as expressly permitted in these Terms.
• Use the website’s content for any commercial purpose other than evaluating BloomBook Solutions as a potential service provider.
• Use BloomBook Solutions trademarks, logos, or brand elements without our prior written consent.

All rights not expressly granted to you in these Terms are reserved by Calverra Consulting Inc.

9.2 Trademarks

“BloomBook Solutions,” the BloomBook Solutions wordmark, and the BloomBook Teal color palette are trademarks or trade dress of Calverra Consulting Inc. You may not use these without our prior written permission.

10. User-Submitted Content

If you submit any content to BloomBook Solutions through the website — including but not limited to intake form responses, messages, testimonials, reviews, feedback, or other communications (“User Content”) — you grant BloomBook Solutions a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, and display such User Content for the purposes of operating our business, improving our services, and (where applicable, such as testimonials you knowingly submit for that purpose) marketing.

You represent and warrant that:

• You own or control all rights in and to the User Content you submit.
• The User Content does not violate these Terms, applicable law, or the rights of any third party.
• The User Content is accurate to the best of your knowledge.

We do not claim ownership of your financial records, business records, or other confidential information you provide in connection with a bookkeeping engagement. The handling of such information is governed by your MSA and our Privacy Policy.

11. Third-Party Websites and Services

The website may contain links to or integrations with third-party websites, services, and resources that are not owned or controlled by BloomBook Solutions, including but not limited to Xero, Wave, Stripe, Microsoft Bookings, Microsoft Teams, Financial Cents, DocuSign, and various social media platforms.

We provide these links and integrations for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy practices, or operation of any third-party website or service. Your use of any third-party website or service is at your own risk and subject to the terms and privacy policies of that third party.

12. Electronic Communications and SMS

By providing your email address, phone number, or other contact information through the website, you consent to receive electronic communications from BloomBook Solutions related to your inquiry, your account (if you become a client), and our services. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

If you opt in to receive text messages from BloomBook Solutions, your participation is also governed by our SMS terms, which are described in our Privacy Policy. You may opt out of marketing communications at any time by following the unsubscribe instructions in any email or by replying STOP to any text message. Service-related communications necessary to provide our services may continue.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, share, and protect your information. Please review it carefully.

14. Disclaimers

THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CALVERRA CONSULTING INC. AND BLOOMBOOK SOLUTIONS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, MATERIALS, OR INFORMATION ON THE WEBSITE.
• WARRANTIES THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

We do not warrant or guarantee any specific financial, business, or operational outcome based on any information provided through the website. Your reliance on any information provided through the website is solely at your own risk.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CALVERRA CONSULTING INC., BLOOMBOOK SOLUTIONS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, BUSINESS INTERRUPTION, DATA LOSS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO BLOOMBOOK SOLUTIONS, IF ANY, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence, willful misconduct, or fraud.

This limitation of liability applies to your use of the website. The limitations and remedies applicable to engaged clients are governed by the MSA.

16. Indemnification

You agree to defend, indemnify, and hold harmless Calverra Consulting Inc., BloomBook Solutions, and their respective officers, directors, employees, agents, licensors, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

• Your violation of these Terms.
• Your violation of any third-party right, including without limitation any intellectual property right or privacy right.
• Your User Content or any information you submit through the website.
• Your use or misuse of the website.
• Any false, misleading, or fraudulent information you provide through the website.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

17. Termination

We may suspend, restrict, or terminate your access to the website at any time, for any reason or no reason, with or without notice, and without liability to you. Reasons for termination may include, but are not limited to, a violation of these Terms.

Upon termination, your right to use the website ceases immediately. The following sections survive termination: Sections 6 (No Professional Advice), 7 (No Client Relationship Formed by Website Use), 9 (Intellectual Property), 10 (User-Submitted Content), 14 (Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 18 (Governing Law and Dispute Resolution), and 22 (General Provisions), along with any other provisions that by their nature should survive.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms, and any dispute arising out of or related to these Terms or your use of the website, are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18.2 Informal Resolution

Before initiating any formal legal action, you agree to first attempt to resolve any dispute informally by emailing us at [email protected] with the subject line “Dispute Notice” and a description of the issue. We will attempt to resolve the dispute in good faith within thirty (30) days of receipt. Formal legal action may only be initiated if the dispute is not resolved within that period.

18.3 Venue and Jurisdiction

You and BloomBook Solutions agree that any dispute not resolved informally will be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to the personal jurisdiction of those courts.

18.4 Time Limitation

Any cause of action you may have arising out of or related to these Terms or your use of the website must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred, except as prohibited by applicable law.

19. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date at the top of these Terms and, where appropriate, provide additional notice (for example, by email or a prominent notice on the website). Your continued use of the website after we publish or notify you of changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, please stop using the website.

20. Children’s Use of the Website

The website is intended for business owners and other adults. We do not knowingly collect personal information from children under 13 years of age, and the website is not directed to children. If you believe a child has provided information to us through the website, please contact us at [email protected] so we can take appropriate action.

21. Accessibility

BloomBook Solutions is committed to making our website accessible to as many users as possible, including users with disabilities. We work toward conformance with applicable accessibility standards as part of our ongoing website improvements. If you experience difficulty accessing any part of the website or need an accommodation, please contact us at [email protected] and we will work with you to provide the information you need in an accessible format.

22. General Provisions

22.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced in these Terms, constitute the entire agreement between you and Calverra Consulting Inc. with respect to your use of the website. For engaged clients, the MSA and SOW supplement these Terms with respect to the bookkeeping engagement.

22.2 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions of these Terms will continue in full force and effect.

22.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. A waiver of any provision is only effective if in writing and signed by an authorized representative of Calverra Consulting Inc.

22.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction. Any attempted assignment in violation of this section is void.

22.5 Force Majeure

We will not be liable for any failure or delay in performance under these Terms to the extent caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, or pandemics.

22.6 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, agency, fiduciary, or employment relationship between you and Calverra Consulting Inc. or BloomBook Solutions.

22.7 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

22.8 Notices

We may provide notices to you by email, by posting on the website, or by other reasonable means. You may provide notices to us by emailing [email protected].

23. Contact Us

If you have any questions, concerns, or comments about these Terms, please contact us:

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